Customer Review: Manoon Pet Shop

Manoon Pet Shop, a major player in Thailand’s pet products market, has sold pet food and supplies for over 30 years. Currently, it operates 10 stores across Bangkok.

We spoke with Mr. Nonthakorn Kuasakungroj, the company’s Assistant Project Manager. He shared his experience with the pallet rental service used at their warehouse.

Manoon Pet Shop sells products through both physical and online stores. Four months ago, the company started using a warehouse. Previously, staff would pick up randomly placed products from shelves and pack boxes on the floor. This method led to several issues:

• Products were damaged by rain.
• Products were prone to moisture.
• Heavy items like cat litter, canned food, and bagged food were hard to move.
• Disorganized placement made it difficult to find products.

Seeing these challenges, PET PROTECT, a company that already used UPR’s pallet rental service, suggested Manoon Pet Shop try it as well. This led the company to consider the service.

The implementation of pallets improved operational efficiency by allowing for the efficient classification and organization of a large product lineup. When storing pet supplies, Manoon Pet Shop focused on the following conditions for quality and efficient use:

• High durability
• Excellent load-bearing capacity to support heavy loads of 1 ton or more

They were impressed by the convenience, which exceeded their expectations. Demand for online shopping is growing in Thailand, and many orders are received from online channels like Shopee and Lazada. A large volume of orders comes in during promotions, and UPR’s rental pallets have been extremely useful for handling these goods.

Key benefits realized after using rental pallets include:

• The warehouse is now more organized and tidy. Goods are no longer on the floor, making packing and moving more efficient.
• Product sorting has improved by keeping only one type of product on each pallet.
• Four-way pallets make forklift operation more efficient.
• The pallets offer strong durability with a load capacity of 1 ton.

UPR’s sales representatives provide excellent service. They are knowledgeable about warehouse products and offer clear, easy-to-understand explanations to recommend the most suitable pallet. In addition to regular after-sales service, they respond quickly to unexpected issues. We are pleased with the pallets’ high durability and convenience, as well as the attentive after-sales service.

“We carefully evaluated pallets for our warehouse based on factors like durability and functionality. UPR’s pallets fully meet our criteria, and we are very satisfied with their seamless implementation. Our staff has been deeply impressed by their quality and durability. We plan to continue using UPR’s pallets for any future warehouse expansions or increased usage. We highly recommend UPR’s products and services to anyone considering pallets and warehouse equipment. You will surely be more than satisfied.”
(Mr. Nonthakorn, Manoon Pet Shop Representative)

Interview cooperation: Manoon Pet Shop

Manoon Pet Shop offers a large selection of pet supplies through both physical and online stores. The company holds a significant market share. Manoon Pet Shop has 10 stores located in Bangkok and surrounding areas, including Au Tho Koh, Prachaniwet, Don Mueang, and Ram Intra. Demand is also rising through online channels like Shopee and Lazada.

If you are looking for a plastic pallet rental service in Thailand or considering purchasing pallets, please contact us.

Source

https://www.smri.asia/en/upr/news/4722